FREE SHIPPING AUSTRALIA-WIDE
Orders in Australia are always shipped for free and insured with track & trace.
At Serena Boutique, your voice truly matters. Whether you have a question, feedback, or simply want to say hello, we’re always happy to connect and assist you.
Our friendly customer care team responds within 24–48 hours. Every message is personally read — so please don’t hesitate to reach out.
📧 Email us directly at:
info@serena-boutique.com
(Feel free to CC us if you’re emailing from your preferred inbox — we’ll make sure your message reaches the right person.)
Orders in Australia are always shipped for free and insured with track & trace.
At Serena's Boutique, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30- days.
We’ve made checkout simple, safe, and completely secure — so you can focus on finding pieces you love. No fuss, no worries.
We’re always here to help!
If you have any questions, don’t hesitate to reach out to us through our Contact Us page or via email at:
📧 info@serena-boutique.com
📬 Customer Support Hours:
Mo – Fr: 9:00 AM – 7:00 PM
Sa: 10:00 AM – 5:00 PM